Your questions answered

Practical information before booking plumbing, boiler or heating work with our Uttoxeter-based team.

FREQUENTLY ASKED QUESTIONS

Before you call

What plumbing work do you undertake?

We handle domestic plumbing including leaking taps, toilets, showers, pipework, appliance connections, cylinders and complete heating installations. We do not undertake bathroom renovations.

Do you repair and service boilers?

Yes. Our Gas Safe engineers diagnose boiler faults, carry out repairs and annual servicing, and install replacement boilers. We are Ideal MAX Accredited, with 5, 10 and 12-year boiler warranties available on selected models.

Which areas do you cover?

We are based in Uttoxeter, our main service area. We also cover Blythe Bridge, Tean, Checkley, Cheadle and the southern Staffordshire Moorlands, plus Derby, Burton upon Trent, Stafford and nearby villages. Send your postcode and a description of the job so we can confirm availability.

How quickly can you attend?

We aim to respond within 24 hours. Call-outs start from £60 + VAT, depending on the work and location.

When are you open?

We are available daily from 7am to 5pm. You can also leave a telephone, WhatsApp or email message and we will respond as soon as possible.

Can I send photos or a video of the problem?

Yes. A few clear photos or a short video can be very helpful when assessing the issue. Send them to James on WhatsApp with a brief description before arranging a visit.