McCARRON PLUMBING & HEATING
Your questions answered
Practical information before booking plumbing, boiler or heating work with our Uttoxeter-based team.
FREQUENTLY ASKED QUESTIONS
Before you call
What plumbing work do you undertake?
We handle domestic plumbing including leaking taps, toilets, showers, pipework, appliance connections, cylinders and complete heating installations. We do not undertake bathroom renovations.
Do you repair and service boilers?
Yes. Our Gas Safe engineers diagnose boiler faults, carry out repairs and annual servicing, and install replacement boilers. We are Ideal MAX Accredited, with 5, 10 and 12-year boiler warranties available on selected models.
Which areas do you cover?
We are based in Uttoxeter, our main service area. We also cover Blythe Bridge, Tean, Checkley, Cheadle and the southern Staffordshire Moorlands, plus Derby, Burton upon Trent, Stafford, Ashbourne, Hatton, Hilton, Doveridge and nearby villages. Send your postcode and a description of the job so we can confirm availability.
How quickly can you attend?
We aim to respond within 24 hours. Call-outs start from £60 + VAT, depending on the work and location.
When are you open?
We are available daily from 7am to 5pm. You can also leave a telephone, WhatsApp or email message and we will respond as soon as possible.
Can I send photos or a video of the problem?
Yes. A few clear photos or a short video can be very helpful when assessing the issue. Send them to James on WhatsApp with a brief description before arranging a visit.
Do you take on small plumbing jobs?
Yes. Contact us about leaking taps, toilets, shower faults, pipework and appliance connections as well as larger heating work. Plumbing call-outs start from £60 + VAT, depending on the work and location.
Do I need to complete a booking form?
No. You can simply call or WhatsApp James on 07709 188878. Start with your postcode and a short description, and we’ll ask any questions needed to arrange the next step.
What if I don’t know my boiler’s make or model?
Send a clear photo of the boiler and any fault display if you can. You do not need to remove the casing or identify the fault yourself. We can discuss what information is useful before arranging a visit.
Will a service fix a boiler fault?
Servicing and fault repairs are different jobs. If the boiler is not working properly, tell James when you enquire so the visit can be discussed as fault finding or repair. Any additional repairs and parts are discussed separately.
How much are servicing and gas safety checks?
A boiler service is £80, a gas safety check is £70, or both together are £100 during the same visit. Contact James with your postcode and appliance details to arrange the appropriate work.
Can you help with heating upgrades and extensions?
Yes. Our work includes radiators, valves, controls, hot-water cylinders and plumbing and heating installations for extensions and new builds. Send the job details or plans so we can discuss the scope and arrange an assessment.
Do you offer bathroom renovations?
No. We undertake domestic plumbing repairs, pipework and appliance connections, but do not offer complete bathroom renovations.
How do I know an appointment is confirmed?
James will agree the appointment directly with you. Sending an enquiry or opening a WhatsApp message does not by itself reserve a visit. Contact us to confirm the date and timing.